Refund policy
At CelluSculpt™, we want you to be completely satisfied with your purchase. If for any reason you are not, our return and refund policy is designed to be simple and transparent.
90-Day Money-Back Guarantee
We proudly stand by the quality and effectiveness of our CelluSculpt™ 3D Pro Leggings. If you do not experience visible results within 90 days of use, you are eligible for a full refund — no questions asked.
Returns Eligibility
To qualify for a return or refund:
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The item must be purchased directly from www.cellusculpt.com.
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The request must be made within 90 days of delivery.
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Products must be returned in their original condition, without excessive damage beyond normal wear for testing purposes.
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Proof of purchase (order number or receipt) is required.
Non-Returnable Items
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Items purchased from third-party retailers.
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Gift cards and promotional items marked as “Final Sale.”
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Shipping fees (if any) are non-refundable.
How to Initiate a Return
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Contact our customer support team at info@mycellusculpt.com with your order number.
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Our team will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
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Pack the product securely and send it to our designated return center.
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Once received and inspected, we will issue your refund.
Refund Processing
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Refunds are issued to the original payment method.
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Please allow 5–10 business days for your refund to appear after processing.
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In some cases, processing time may vary depending on your bank or payment provider.
Exchanges
If you received a defective or incorrect item, please contact us immediately. We will provide a replacement at no extra cost.
Contact Us
For any questions regarding returns or refunds, contact our customer service team:
📧 info@mycellusculpt.com
📞 +1 (305) 555-2847
📍 CelluSculpt, LVL UP SA LIMITED